Yesterday, 09:47 PM
(This post was last modified: Yesterday, 09:50 PM by Alicejames.)
CDR data needs to be reliable before it can be used for rating and billing. An incorrectly formatted or invalid phone number can prevent the system from identifying the correct destination and applying the right rate.
Invalid Numbers
A CDR may contain a number that is incomplete, incorrectly formatted, or not recognized by the billing system. Such records need to be identified before they affect billing.
Number Formats
Different systems may store phone numbers in different formats. Consistent formatting can make it easier to match destinations with the correct billing rules.
Rating Errors
If the destination cannot be identified, the CDR may fail during rating. This can leave the record without a proper charge.
Failed Records
Instead of silently ignoring failed records, billing teams should have a way to review them and understand why processing failed.
Data Cleanup
Correcting invalid data before final billing can help reduce missing charges, incorrect rates, and later customer disputes.
How does your team handle CDRs that contain invalid or incorrectly formatted phone numbers?
Invalid Numbers
A CDR may contain a number that is incomplete, incorrectly formatted, or not recognized by the billing system. Such records need to be identified before they affect billing.
Number Formats
Different systems may store phone numbers in different formats. Consistent formatting can make it easier to match destinations with the correct billing rules.
Rating Errors
If the destination cannot be identified, the CDR may fail during rating. This can leave the record without a proper charge.
Failed Records
Instead of silently ignoring failed records, billing teams should have a way to review them and understand why processing failed.
Data Cleanup
Correcting invalid data before final billing can help reduce missing charges, incorrect rates, and later customer disputes.
How does your team handle CDRs that contain invalid or incorrectly formatted phone numbers?
